| Customization: | Available |
|---|---|
| After-sales Service: | 12 Months |
| Warranty: | 12 Months |
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Air cooled chiller Description
Water cooled chiller parameters
Packaging
After-Sales Service
Pre-sale service:
1.Professional sales and technical service team to provide comprehensive consultation and communication services;
2.Chiller selection by professional engineers after negotiation;
3.Recommend appropriate solutions.
After-sale service:
(1)Service during warranty period
1.After you purchased our equipment,the free remote guidance of installation and necessary technical drawing can be provided;
2.12 months guarantee is our standard warranty time for all products,within warranty time,any problem caused by the defects of the chiller itself,we'll provide free service until the problem be solved;
3.If parts breakdown,provide free replacement of parts.
(2)Service beyond warranty period
1.Tracking maintenance;
2.Provide chiller spare parts with cost price;
3.Chiller maintenance charge cost only;
4.All chiller model spare parts,special reserves support;
5.Customer's information are permanently archived,regular track and re-tracking services.
1. What makes you different with others?
1) Our Excellent Service
For a quick, no hassle quote just send email to us
We promise to reply with a price within 24 hours - sometimes even within the hour.
2).Our quick manufacturing time
For Normal orders, we will promise to produce within 15-20 working days.
We can ensure the delivery time according to the formal contract
2. May I know the status of my order?
Yes .We will send you information and photos at different production stage of your order. You will get the latest information in time.
3.Can I use our own brand logo on the products?
Yes. We provide OEM/ODM service to our customers. Our professional engineers having rich experience in heat pump design and manufacture. Just tell us your ideas or provide the drawing, we can help you to carry out your ideas.
4.What is your terms of delivery?
We accept FOB, CFR, CIF, EXW etc. You can choose the one which is the most convenient or cost effective for you.
5. What is your payment terms?
1) T/T 40% deposit, T/T balance 60% paid before shipment;
2) T/T 40% deposit, balance 60% paid through irrevocable L/C at sight;
3) Other payment terms are negotiable.
6. What about warranty?
12 Months after B/L date. Any failure occurred within the period due to our responsibility, we'll supply you the spare parts for free, also permanent technical support and consultation all life long for the machines.
WENZHOU DMG MACHINERY Co., Ltd mainly manufacture and export refrigeration equipment and air compressor with good reputation, Our customers are located all over the world including China, Southeast Asia, Middle East, USA, Europe as well as Africa and South America.
Our factory has advanced assembly, production line and testing equipment to support us to develop, design and manufacture refrigeration equipment and screw air compressor that comply with the regulation of ISO9001 quality system, CE standard.
Our technician, sales, after sales team offers professional solutions and quality service to customers.
We are also capable to provide customers OEM service.
Welcome customers, business associations and friends from all parts of the world to contact us and seek cooperation for mutual benefits.
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